Product Manager

4 weeks ago

Honolulu, Hawaii, United States First Hawaiian Bank Full time

At First Hawaiian Bank, we're seeking a Product Manager to join our Consumer Products Team. In this role, you'll be responsible for marketing and management of our consumer and small business products, including credit cards, debit cards, HELOCs, and loans/lines. Your key functions will include acquisition strategy, campaign execution, and product development, including pricing and offers management.

Key Responsibilities:
  • Support product strategy to drive profitability through acquisition, usage, and retention.
  • Develop and execute acquisition and engagement promotions in partnership with marketing, compliance, branch, digital, and operational teams.
  • Ensure product messaging is consistent and appropriate throughout the customer lifecycle.
  • Monitor industry trends and influence pricing and fee strategy to maintain adequate financial return.
  • Partner across the organization to manage risk/reward tradeoffs.
Requirements:
  • Bachelor's degree in Marketing, Finance, Business, Economics, or equivalent work experience.
  • Additional education/coursework in a technical field such as Computer Science, Math, Statistics, etc. a plus.
  • 5 years' experience in marketing, finance, or business analysis, including 2 years' experience managing consumer products or services supporting product development, or operating in a project management capacity executing change.
  • Consumer lending, payments, banking, or marketing experience preferred.
  • Strong knowledge of the overall banking structure and the relationship between various lines of business.
  • Proficient in the Microsoft Office suite, including Word, Excel, and PowerPoint.
  • Excellent written and verbal communication skills to enable effective working relationships with key partners.

At First Hawaiian Bank, we prioritize the 3 C's - Caring, Character, and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. We take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years. If you're ready for a career that empowers you to thrive, we invite you to apply.

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