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COTA Karting Team Member

4 weeks ago

Del Valle, Texas, United States CIRCUIT OF THE AMERICAS LLC Full time
Job Title: COTA Karting Team Member

Join our team at Circuit of The Americas (COTA) as a Karting Team Member. As a member of our team, you will be responsible for providing exceptional customer service and contributing to the COTA vision of making memories for our guests.

Key Responsibilities:

  • Provide gracious, friendly, and efficient customer service to both COTA guests and fellow team members.
  • Ensure the safety of everyone by thoroughly cleaning all work areas often during your shift.
  • Follow department procedures to maintain inventory and process payment transactions.
  • Operate and sanitize all karting/ride equipment according to company procedures.
  • Educate COTA guests on the entire COTALAND/karting experience with enthusiasm.
  • Operate our Soaring Eagle and other amusement rides.
  • Make sure seat belts and lap bars are locked and secure.
  • Enforce rider restriction and measure for height requirements.

Requirements:

  • Strong work ethic and integrity.
  • Ability to follow instructions and procedures.
  • Understand and communicate quality goals and all COTA information to customers.
  • Ability to learn basic knowledge of all products carried in the department.
  • Ability to listen and communicate effectively.
  • Available for flexible scheduling to meet needs of the department.

Physical Demands:

  • Ability to lift and/or move up to 25lbs.
  • While performing the duties of this job, the employee is regularly required to talk, hear, and listen.
  • Ability to sit, stand, use hands to handle or feel, and reach with hands and arms.
  • Specific vision abilities required by this job include depth perception.

Work Environment:

  • While performing the duties of this position, the employee is occasionally exposed to work near moving mechanical parts, wet or humid conditions, outdoor weather conditions, extreme cold, and extreme heat.
  • The noise level in the work environment is usually moderate but is loud during events.

Equal Employment Opportunity:

COTA strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.