Retail Operations Associate

3 weeks ago


Grass Valley, California, United States Staples Full time
Job Description

This is a fantastic opportunity to join Staples as a Customer Service Representative in our retail store. In this role, you will be responsible for handling shipping and returns activities while providing exceptional customer service to our customers.

Responsibilities
  • Handle full-serve shipping and unpackaged returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriers.
  • Engage with customers to understand their needs and provide solutions for shipping options.
  • Maintain the shipping area to ensure efficient processing and storage of packages.
  • Ensure supplies required for shipping and returns are in stock.
Requirements
  • Able to work a flexible schedule, including nights and/or weekends.
  • Excellent communication and interpersonal skills to engage with customers and colleagues.
  • Ability to lift/push/move materials up to 100 pounds.

Benefits: Generous paid time off, weekly pay, training, and career growth opportunities; compensation based on qualifications and experience; opportunity for full-time or part-time hours; associate store discount and more perks.



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