Customer Service Associate

3 weeks ago


Grass Valley, California, United States Staples Full time

Job Summary

We are seeking a highly motivated Shipping and Logistics Coordinator to join our team at Staples. This role involves providing exceptional customer service, engaging with customers to understand their shipping needs, and maintaining the shipping area to ensure efficient processing and storage of packages.

About the Role

In this position, you will have the opportunity to work in a fast-paced retail environment, interact with customers to resolve their shipping concerns, and contribute to sales-driven activities. Your key responsibilities will include conducting full-serve shipping and unpackaged returns activities, ensuring supplies are in stock, and providing exceptional customer service.

Requirements

  • Able to work a flexible schedule, including nights and weekends.
  • Must be able to engage with customers and understand their needs to drive additional sales.
  • Ability to lift/push/move materials up to 100 pounds.
  • Enjoy collaborating and working with other team members.

Benefits

  • Generous paid time off and weekly pay.
  • Training and career growth opportunities.
  • Associate store discount and other perks.
  • 401(k) plan with company match, dental and vision insurance, and more benefits.

This is an excellent opportunity to grow your career in the retail industry. We offer a competitive estimated salary range of $15-$20 per hour for this role.



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