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Customer Service Director

2 months ago

Tucson, Arizona, United States All Ways Caring HomeCare Full time
Customer Service Manager

We are seeking a highly skilled and compassionate Customer Service Manager to join our team at All Ways Caring HomeCare. As a key member of our management team, you will be responsible for ensuring the highest level of quality care and customer satisfaction for our valued clients.



Key Responsibilities

  • Oversee the delivery of quality care and services to clients in the comfort of their own homes
  • Supervise and mentor a team of caregivers to ensure they are providing exceptional care and support
  • Manage client relationships and ensure timely communication and resolution of any issues
  • Collaborate with referral partners and payor sources to ensure seamless care coordination
  • Maintain accurate and up-to-date records and documentation


Requirements

  • Associate or bachelor's degree in a related field (e.g. business, nursing, social services)
  • Minimum 2 years of experience in customer service or care management
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Valid driver's license and reliable transportation


About All Ways Caring HomeCare

All Ways Caring HomeCare is a leading provider of home care services, dedicated to delivering high-quality, compassionate care and support to individuals in need. Our team is passionate about making a difference in the lives of our clients and their families.



What We Offer

  • Competitive hourly rate
  • Opportunities for career growth and professional development
  • Flexible scheduling and work-life balance
  • Comprehensive benefits package
  • Recognition and rewards for outstanding performance


We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.