Associate Director of Financial Aid

4 days ago

Las Vegas, New Mexico, United States New Mexico Highlands University Full time
Job Summary

We are seeking a highly skilled and experienced Associate Director of Financial Aid to join our team at New Mexico Highlands University. The successful candidate will be responsible for assisting in the administration of all federal, state, and college student financial aid programs, providing leadership in financial aid operations, and advising financial aid staff.

Key Responsibilities
  • Manage daily operations of the Financial Aid office, including supervision in the absence of the Director.
  • Assist in the coordination of all Title IV, institutional, and external aid processes.
  • Assist the Director with all annual reporting requirements, such as FISAP, eDears, IPEDs, and annual audit.
  • Assist the Director with Return of Title IV calculations.
  • Assist with Gainful Employment (federal regulations).
  • Coordinate the management of the Satisfactory Academic Progress review.
  • Coordinate the Work/Study program, assisting with the development of the budget, reviewing job descriptions, processing student hire forms, posting and calculating awards, monitoring hours worked to ensure awarded amounts are not exceeded and students are placed on the appropriate work-study type.
  • Review students' application materials for compliance with various forms of federal, state, and institutional assistance program eligibility requirements and make award decisions.
  • Counsel and advise students and parents regarding financial aid programs and applications procedures.
  • Provide one-on-one and group loan counseling, including interviewing students, exit counseling, and follow-up communication.
  • Provide guidance to financial aid applicants and loan recipients concerning financial planning, resources.
  • Coordinate the loan default prevention program, encouraging borrowers to make arrangements for repayment, placing holds on accounts as necessary.
  • Assist in establishing financial aid operating guidelines (policies and procedures) for determining eligibility and allocating resources and recommending process changes/improvement.
  • Attend meetings and participate in committees, as assigned, and attend training necessary to stay abreast of regulations concerning financial aid.
  • Maintain communication with all divisions of the college, appropriate federal and state agencies, and lending institutions.
  • Perform assigned responsibilities, duties, and tasks according to established practices, procedures, techniques, and standards in a safe manner and with minimal supervision.
  • Communicate effectively in a professional, tactful, and courteous manner with students, employees, faculty, and the general public.
  • Ensure that all activities are conducted within the established guidelines of the Family Educational Rights and Privacy Act (FERPA).
  • Perform assigned responsibilities, duties, and tasks according to established practices, procedures, techniques, and standards in a safe manner and with minimal supervision.
  • Assist with student budget adjustment requests and professional judgment decisions.
  • Chairperson for the Financial Aid Appeal Committee.
  • Responsible for the annual update of the office policies and procedures manual.
  • Supervise and train Financial Aid Staff and serve as back-up for all Financial Aid and Scholarship positions.
  • Serve on other committees as appointed by the Director.
  • Communicate effectively in a professional, tactful, and courteous manner with students, employees, faculty, and the general public.
  • Present financial aid orientation sessions at the main campus and as well as high schools and college fairs.
  • Perform other job-related duties as assigned.
Requirements
  • Bachelor's Degree in any field.
  • Three (3) to Five (5) years of experience working in a financial aid office in a professional capacity.
  • Demonstrated knowledge of federal and state regulations governing Title IV.
Preferred Qualifications
  • Experience working with Ellucian Banner software.
Special Conditions for Eligibility
  • Must be willing to work evenings, weekends, holidays, and odd hours as requested.
Knowledge, Skills, and Abilities
  • Skill in organizing resources and establishing priorities.
  • Ability to communicate effectively verbally and in writing.
  • Ability to maintain confidentiality.
  • Ability to create, compose, and edit written material.
  • Skill in the use of personal computers and related software applications.
  • Ability to make administrative/procedural decisions and judgments.
  • Ability to analyze and solve problems.
  • Ability to gather data, compile information, and prepare reports.
  • Knowledge of general accounting principles.
  • Ability to supervise, motivate, and train assigned staff.
  • Knowledge of staff hiring procedures.
  • Record maintenance skills.
  • Skill in database management.
Physical Demands
  • Repetitive hand motions and prolonged use of computer.
  • Must occasionally lift and/or move up to forty (40) pounds.
  • Sitting for extended periods of time.
Working Environment
  • Work is performed in a typical interior/office work environment.
  • Work with frequent interruptions.
  • Work regularly requires more than 40 hours per week.
Pay Rate

DOQ

Work Location/Campus Center

Las Vegas, NM Campus

EEO Statement

New Mexico Highlands University is an affirmative action, equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. We are committed to the University values of diversity, accessibility, excellence, and responsiveness.

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