Customer Service Representative Animal Retail

3 weeks ago


Machesney Park, Illinois, United States PetSmart Full time

Job Overview: As a key member of our retail team, the Cashier and Customer Service Representative plays a critical role in delivering an exceptional customer experience while ensuring the well-being of our furry friends.

Key Responsibilities:

  • Welcome customers to the store and facilitate an easy check-out process as a cashier
  • Ensure the safety of all living pets in the stores
  • Help pet parents find exactly what they need, right when they need it
  • Provide excellent customer service by answering questions and resolving issues

Requirements: To excel in this role, you must have excellent communication skills, a passion for working with animals, and the ability to work in a fast-paced environment. You should also be comfortable working with technology and have basic math skills.

Benefits: As a valued member of our team, you will enjoy a competitive salary of approximately $16 per hour, depending on experience, plus comprehensive training and opportunities for career advancement.



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