Retail Customer Service Representative

3 hours ago


Melrose Park, Illinois, United States Sam's Club Full time
Job Description

We are seeking a skilled Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front end, you will play a crucial role in delivering exceptional customer experiences and ensuring our members feel valued and satisfied.

Your Key Responsibilities:
  • Maintain a positive attitude by smiling, greeting, and thanking members.
  • Provide top-notch customer service to members across the club as needed.
  • Maintain a clean, neat, and member-ready area.
You Will Thrive In This Role If:
  • You can stand for long periods while assisting members quickly and accurately.
  • You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellence.
  • You prioritize member satisfaction above all else.
What We Offer:
  • A competitive hourly wage range of $17.00 to $24.00, with opportunities for performance-based bonuses.
  • Comprehensive benefits package, including medical, vision, and dental coverage.
  • Financial benefits, such as 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • Addition compensation may be paid in specific circumstances, ranging from $0.35 per hour to $3.00 per hour.
Requirements:
  • Customer service experience.
  • Retail experience, including operating front-end equipment (e.g., cash register).
  • Experience working with mobile retail applications.

Location: Northlake, IL, United States

Hourly Wage Range: $17.00 to $24.00



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