Reliability Team Lead

3 weeks ago

Lewisville, Texas, United States Mary Kay Full time
Job Summary:

As a key member of the Operations Reliability department, the successful candidate will supervise a team of maintenance technicians across multiple shifts. The ideal candidate will assess the skill level of direct reports, provide training, coaching, and developmental opportunities to further their skill sets, and review daily work through the Computer Maintenance Management System (CMMS).

About the Role:
This role involves driving continuous improvement through Kaizen events, root cause analysis, and corrective action planning by leveraging trend analysis, the 5-Why process, and other lean tools. The successful candidate will collaborate with cell engineers to plan and execute equipment improvement projects, refit equipment, and install new equipment. Proactive communication with Operations concerning downtime, planned work, and departmental initiatives is essential. The role requires setting clear expectations to provide timely feedback, accountability, and recognition to drive improved performance. The team lead will focus on safe working practices, improving equipment reliability, and standardization of the workplace.

Responsibilities:

  • Initiate development plans for team members.
  • Track daily, weekly, and monthly progress of oneself and team to identify risks to completing planned/required work.
  • Develop team through setting clear expectations based on Key Performance Indicators (KPI) and provide coaching, guidance, accountability, and recognition of good performance.
  • Work across multiple shifts and understand how each role on the team supports the overall business goals.
  • Perform periodic quality of work audits of technicians and provide timely coaching and feedback to address gaps in expectations.
  • Perform periodic evaluation and revision of procedures, processes, and work instructions.
  • Seek team's feedback and concerns with an open mind.
  • Provide team with tools and resources to become an agent for change.
  • Coach direct reports on demonstrating honesty and integrity in the business.
Partnerships:
  • Collaborate with the CMMS team to balance technician workload and optimize repairs planned and preventative maintenance.
  • Drive equipment owners to review and update PM procedures on a yearly basis and after major breakdowns.
  • Collaborate with counterparts to identify areas of opportunity and propose projects that focus on increased efficiencies, increased production, cost reduction, waste reduction, quality improvement, and safety improvements.
Requirements:
  • Bachelor/University Degree in Engineering, Business, or equivalent field.
  • 3+ years with Bachelor's degree or 5+ years with an Associate degree and 3+ years supervisory experience in industrial maintenance, manufacturing/production equipment maintenance, or engineering.
  • Must possess technical knowledge of automated packaging equipment.
  • Must have general knowledge of LEAN principles, including Autonomous Maintenance, Total Productive Maintenance (TPM), and associated training tools such as Work Point Analysis and Control Plans.
  • Must have problem-solving and troubleshooting skills to analyze equipment problems and isolate specific causes.
  • Must have the ability to communicate effectively to interface with multiple internal customers as well as equipment vendors, contractors, and others to meet project requirements.
  • Must have demonstrated soft skills to resolve operational problems and human relations concerns successfully.
  • Must have knowledge of manufacturing regulations to conduct routine housekeeping and GMP guidelines, monitor SOP compliance, monitor safety compliance, and implement corrective actions.

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