Reliability Team Lead II Supervisor

4 weeks ago

Lewisville, Texas, United States Mary Kay Full time
Job Summary:

As a key member of the Operations Reliability department, the Reliability Team Lead II Supervisor will oversee a team of maintenance technicians across multiple shifts. This individual will assess the skill level of direct reports and provide training, coaching, and developmental opportunities to further their skill sets. The supervisor will review direct reports' daily work through the Computer Maintenance Management System (CMMS) and drive continuous improvement through Kaizen events, root cause analysis, and corrective action planning. The role requires collaboration with cell engineers to plan and execute equipment improvement projects, refitting equipment, and new equipment installation. The supervisor will also proactively communicate equipment issues with Operations concerning downtime, planned work, and departmental initiatives.

About the Role:

The Reliability Team Lead II Supervisor will supervise and develop a maintenance team within the Reliability Department. Key responsibilities include:

• Initiating development plans for team members.

• Tracking daily, weekly, and monthly progress of oneself and team to identify risks to completing planned/required work.

• Developing team through setting clear expectations based on Key Performance Indicators (KPI) and providing coaching, guidance, accountability, and recognition of good performance.

• Working across multiple shifts and understanding how each role on the team supports the overall business goals.

• Performing periodic quality of work audits of technicians and providing timely coaching and feedback to address gaps in expectations.

• Performing periodic evaluation and revision of procedures, processes, and work instructions.

• Seeking team's feedback and concerns with an open mind.

• Providing team with tools and resources to become an agent for change.

• Coaching direct reports on demonstrating honesty and integrity in the business.

• Partnering with internal Reliability teams involving collaboration with the CMMS team to balance technician workload and optimize repairs planned and preventative maintenance.

Partners with external Operations teams involving:

• Proposing timelines for major equipment outages and projects, minimizing the impact on plant production.

• Proactively communicating to the customer base, providing updates on equipment downtime, root cause, and corrective action plans.

• Communicating team KPI's to the customer base while driving action plans to close gaps.

• Proposing mistake-proofing devices, controls, and processes for production equipment.

• Participating in Kaizen events and improvement projects, utilizing structured problem-solving tools such as RCA, A3 reporting, 5-Why, PDCA, DMAIC, etc.

• Partnering with Engineering to evaluate equipment capabilities for new product development.

Follows a Maintenance Program that focuses on the reliability of equipment through:

• Ensuring that maintenance activities align with the OEM (Original Equipment Manufacturer) specifications.

• Ensuring that equipment is maintained in a Validated state in accordance with FDA Regulations.

• Adhering to Environmental Health and Safety Guidelines and Regulations.

• Following Change Control Guidelines.

• Proposing and executing equipment reliability projects.

• Adhering to an established training plan and ensuring each team member's completion.

• Proposing additional job-specific trainings for the team.

This role requires on-site work at a Mary Kay facility.

Full-time employment

Work Hours: 8 hrs/day - Monday-Friday (40 hrs/week)

Work schedule: 8:00 PM - 5:00 PM

Full Benefits (Medical, Dental & Vision) - 1st day of work

Profit Sharing

Paid Time off - 6.667/hrs a month accrual

Vacation - 6.667/hrs a month accrual

**Mary Kay Inc. does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Skills & Experience:

Education: Bachelor/University Degree in Engineering, Business, or equivalent field

Experience: 3+ years with Bachelor's degree or 5+ years with an Associate degree and 3+ years supervisory experience in industrial maintenance, manufacturing/production equipment maintenance, or engineering

Additional Skills & Abilities

• Must possess technical knowledge of automated packaging equipment.

• Must have general knowledge of LEAN principles, including Autonomous Maintenance, Total Productive Maintenance (TPM), and associated training tools such as Work Point Analysis and Control Plans.

• Must have problem-solving and troubleshooting skills to analyze equipment problems and isolate specific causes.

• Must have the ability to communicate effectively to interface with multiple internal customers as well as equipment vendors, contractors, and others to meet project requirements. Must have the ability to utilize courtesy and tact in interactions with department and Company personnel in the exchange of information and resolution of problems.

• Must have demonstrated soft skills to resolve operational problems and human relations concerns successfully.

• Must have knowledge of manufacturing regulations to conduct routine housekeeping and GMP guidelines, monitor SOP compliance, monitor safety compliance, and implement corrective actions.

• Shift or schedule change may be necessary due to changing business needs.

Company Overview

At Mary Kay, we are committed to enriching the lives of women and their families around the world. We offer careers with unlimited opportunities to do something beautiful every day. More than 5,000 employees work in locations around the world, providing products, marketing, and other support to millions of Independent Beauty Consultants who work as independent contractors, selling our products directly to consumers in nearly 40 markets on five continents.

We are a company that believes in our people and cares for them with truly exceptional benefits. We offer:

• A comprehensive health plan which includes medical, dental, and vision with low premiums

• 401(k) plan

• A generous profit-sharing program

• Free access to on-site fitness center and on-site clinic

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