Front Desk Representative

2 months ago


Casper, Wyoming, United States City of Casper, WY Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative at the City of Casper, WY. As a key member of our team, you will be responsible for providing exceptional customer service, handling cash transactions, and performing various administrative tasks.

Key Responsibilities
  • Provide courteous and professional customer service to visitors, customers, and staff
  • Handle cash transactions, including processing payments and issuing receipts
  • Perform various administrative tasks, such as data entry, record-keeping, and filing
  • Assist with opening and closing facilities, as well as conducting walkthroughs for participant counts
  • Prepare and serve food and beverages, using standard formulas or following directions
  • Stock supplies, including food and retail sales inventory, in a safe and efficient manner
  • Maintain a clean and orderly cashier station, and perform routine cleaning tasks
  • Represent the City of Casper in a professional and courteous manner, responding to inquiries, complaints, and requests
Requirements
  • High school diploma or equivalent (G.E.D.) preferred
  • First Aid/CPR certification preferred
  • Six months experience in a public setting providing customer service preferred
  • Must be at least 16 years of age, preferably 18 years of age or older
Working Conditions

Incumbents in this position work indoors in a front desk/counter environment and are subject to the common noises associated with a front counter/customer service/office work, including telephones, copiers, and printers.

The position requires frequent sitting, typing, and customer contact, both by telephone and in person.



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