AWS Data Center Operations Technician

9 hours ago

Wapakoneta, Ohio, United States Amazon Web Services, Inc. Full time
About the Role

We are seeking a highly skilled Data Center Operations Technician to join our team at Amazon Web Services, Inc. This is a unique opportunity to work on the most challenging problems in the field of data center operations and maintenance.

Key Responsibilities
  • Operate and maintain mechanical and electrical equipment within the data center, ensuring optimal performance and efficiency.
  • Troubleshoot facility equipment and rack-level events within internal SLAs, providing timely and effective solutions.
  • Perform limited maintenance tasks, including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements.
  • Provide support to Data Center Operations technicians, collaborating to ensure seamless operations.
  • Perform root cause analysis of equipment failures, identifying and implementing corrective actions.
  • Ensure all safety procedures are adhered to while performing work, maintaining a safe and healthy work environment.
  • Write procedures and documentation, contributing to the development of best practices.
  • Work a 12-hour shift (rotating 3 and 4-day work weeks, days or nights), adapting to changing schedules and priorities.
  • Take daily operational readings of all mechanical and electrical equipment through routine rounds/log, monitoring performance and identifying areas for improvement.
  • Utilize internal CMMS to manage building workflows and spare part inventory, optimizing resource allocation.
  • Supervise contractors who perform servicing or preventive maintenance, ensuring quality and adherence to procedures.
  • Respond to off-hour emergency calls per on-call rotation for any one of the region's sites, providing timely and effective support.
  • Fully comply with all physical security procedures and policies, maintaining the confidentiality and integrity of AWS data centers.
  • Drive innovation while reducing operational costs in the facilities, identifying and implementing process improvements.
About the Team

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating, that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value diverse experiences and perspectives, and we're committed to creating an inclusive environment where everyone can thrive. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

We value work-life harmony, and we strive for flexibility as part of our working culture. Achieving success at work should never come at the expense of sacrifices at home, which is why we're committed to supporting our employees in achieving a better work-life balance.

At AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications
  • 3+ years of maintenance experience on mechanical or electrical equipment.
  • Experience operating electrical or mechanical systems in a mission-critical environment (i.e., Data Center, telecom, etc.).
  • Current, active US Government Security Clearance of Top Secret or above.
Preferred Qualifications
  • Associate's Degree in Electrical Engineering, Mechanical Engineering, or relevant discipline.
  • Familiar with building management systems (BMS/EPMS).
  • 4+ years of Data Center Engineering Experience.
  • Ability to prioritize in a complex, fast-paced environment.
  • Operating engineering license(s) such as DC II, DC III, or equivalent.
  • Electrical or mechanical Journeyman License, or CFC license (Universal or minimum Type II), or NFPA 70E Certification.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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