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Customer Service Liaison
1 month ago
At Safe Haven Security, we are a dedicated team of professionals passionate about making a difference in the lives of our customers and employees. Our mission is to provide peace of mind through exceptional customer service and security solutions.
Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our security services team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring a positive experience for our clients.
Key Responsibilities:- Provide exceptional customer service to clients via phone, email, and in-person interactions
- Resolve customer complaints and concerns in a timely and professional manner
- Collaborate with internal teams to ensure seamless delivery of security services
- Stay up-to-date on industry trends and best practices to continuously improve customer service
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and conflict resolution skills
- High school diploma or equivalent required; degree in a related field preferred
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.