Customer Service Representative
2 months ago
We are seeking dedicated and customer-focused individuals to join our retail team as Store Associates at JD Finish Line stores.
Our Employees are Key to Our Success
This is a summary of some of the key duties, responsibilities, and physical demands expected of this position. It is not intended to be a complete job description.
Position Title Store Associate
Summary:
Performs sales and customer service tasks by performing the following duties:
Key Responsibilities:
- Provides exceptional customer service and sales support to customers.
- Processes transactions, handles customer returns, and maintains a clean and organized store environment.
- Meets or exceeds sales metrics and maintains a high level of product knowledge.
Physical Demands – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Requires standing for approximately 5 – 8 hours per day, usually 3 – 5 days per week.
- During peak sales periods, may work for long periods throughout a 1 – 12 hour day.
- Requires stooping and kneeling to place merchandise on customer's feet, as well as reaching and pulling to obtain or stock merchandise on storage racks.
- May be required to climb a ladder or ascend/descend stairs to stock and/or acquire merchandise for sale.
- Required to lift items weighing 5 – 25 lbs regularly, with occasional heavier weights.
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