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Loan Administration Support Specialist
2 months ago
Location
Corporate Office
Position Summary:
In this role, you will work under the guidance of the Loan Servicing Manager, executing a range of Loan Servicing tasks related to Commercial, Real Estate, and consumer loans. Your responsibilities will include the finalization of loan closures, distribution of settled loans, preparation of payoff requests, and the oversight of all pending loan documentation and exceptions.
Key Responsibilities:
- Accurately input and validate loan information for all loan types.
- Manage and confirm escrow details, including but not limited to PMI, Insurance (hazard, flood, Master (Condo/Association)), and various taxes.
- Conduct thorough escrow analysis to verify payment information.
- Ensure the accuracy of flood certificate details.
- Input and confirm Legal Descriptions.
- Review adjustable-rate mortgages (ARMs) and other specialized loan structures.
- Generate and upload necessary loan documentation into the system.
- Investigate and resolve outstanding issues.
- Participate in cross-training for all loan boarding functions.
- Carry out additional responsibilities as assigned.
Required Skills and Experience:
- Strong judgment, problem-solving, and decision-making capabilities.
- Excellent communication skills, both verbal and written.
- Proficient in personal computer applications, including Microsoft Windows, Excel, Word, and Outlook.