Business Banking Center Manager
4 weeks ago
Job Description
As a Business Banking Center Manager at PNC, you will be responsible for managing priorities through planning and execution to drive all aspects of branch performance. You will drive revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well-being. You will create a differentiated customer experience, making banking easy in an omni-channel environment. You will lead and influence the agenda of a broad range of eco-system partners. You will be accountable for risk management and compliance in a complex business environment. You will build a high-performing team through the attraction, onboarding, coaching, and development of branch team members.
Key Responsibilities
• Leads, plans, and executes a branded sales process to achieve sales targets and customer loyalty.
• Grows branch revenue through the acquisition and share-of-wallet growth of consumer and business households and by effectively leading eco-system partnerships.
• Drives business banking results primarily through business development and community involvement activities.
• Coaches to consultative selling to drive results and enable customer financial well-being.
• Has foundational understanding of balance sheet and income statement.
Requirements
• Typically 5+ years of related experience, and at least 2 years of previous supervisory experience is required.
• Roles at this level typically do not require a university/college degree, but do require related experience or product knowledge to accomplish primary duties.
• In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension, and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: cultivate diverse teams and inclusive workplaces to expand thinking, role model our values with transparency and courage, take action to drive change and innovation that will transform our business, take personal ownership to deliver results, empower and trust others in decision making, and raise the bar with every talent decision and guide the achievement of all employees and customers.
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