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Sales and Service Specialist

1 week ago

Knoxville, Tennessee, United States Watsco Full time
About Our Team

We are a dynamic and customer-focused sales team that is passionate about the HVAC industry. We are looking for a dedicated and results-driven Counter Sales Associate to join our team and contribute to our success.

Job Description

The Counter Sales Associate will be responsible for managing our sales counter that showcases multiple brands and a diverse range of HVAC equipment, parts, and supplies. This role requires strong communication skills, a strong background in technical support, HVAC parts, and customer service/sales with intermediate MS Office capabilities.

Key Responsibilities:
  • Responsible for showroom merchandising and re-stocking product.
  • Assist in resolving customer relations problems with both dealers and end users.
  • Complete sales order process for customers, with efforts to up-sell associated items.