Automotive Parts Specialist

2 weeks ago


Janesville, Wisconsin, United States Kayser Janesville Chevrolet Buick GMC Full time
Position Overview: We are seeking an Automotive Parts Specialist to enhance our team and deliver outstanding service to our customers. The successful candidate will thrive in a dynamic and professional environment.

Employee Benefits
  • Comprehensive Health, Dental, and Vision Coverage
  • Generous Paid Time Off
  • Paid Holidays
  • 401k Plan with Company Match
  • Career Advancement Opportunities
  • And additional perks
Key Responsibilities
  • Manage the entire parts sales cycle from initiation to completion
  • Engage with colleagues and clients in a courteous and professional manner
  • Effectively communicate regarding the status of customer parts
  • Interpret the parts catalog for accurate parts identification and inquiries
  • Handle incoming calls, providing pricing information and other relevant details to customers
  • Examine body shop estimates to ensure accuracy of ordered parts and alignment with pricing
  • Deliver exceptional service to both internal and external clients
  • Retrieve and fulfill orders from inventory while conducting weekly stock audits for accuracy
  • Alert the parts manager about any out-of-stock items or urgent shop supplies
  • Source out-of-stock parts from external suppliers and process emergency orders as needed
  • Ensure all internal parts requests are charged to the appropriate service repair orders
  • Process payments from retail customers or obtain necessary credit approvals
Required Qualifications
  • High School Diploma or equivalent; prior experience in auto parts sales is preferred
  • Motivated to grow within a fast-paced work environment
  • Excellent interpersonal and time management abilities
  • Capability to read and interpret safety and maintenance documentation
  • Proficiency in calculating figures and amounts such as discounts, interest, and percentages
  • Valid driver's license with a clean driving record
About Our Company: At Kayser, our customers are at the heart of everything we do. We prioritize employee involvement and uphold integrity in all our operations. Established in 1925, we have expanded our offerings to include a variety of automotive brands across multiple locations. Our long-standing reputation in the industry is built on trust and exceptional service.

We are committed to being an equal opportunity employer and strictly prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws.

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