Control Systems Engineer Manager

2 weeks ago

Middletown, United States Amazon Full time
Job Summary

Amazon is seeking a highly skilled Control Systems Engineer Manager to join our Reliability and Maintenance Engineering (RME) team. As a key member of our team, you will be responsible for managing risks, minimizing system downtime, and finding innovative ways to improve our operations.

About the Role

As a Control Systems Engineer Manager, you will coordinate and plan work activities for our Control Systems Techs/Leads to accomplish the goals and objectives of our North America Customer Fulfillment teams. You will work closely with building Operations, Operations Engineering, FC Start up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation.

Key Responsibilities

Coordinate and plan work activities for the Control Systems Techs/Leads to accomplish goals and objectives of North America Customer Fulfillment teams

Work closely with building Operations, Operations Engineering, FC Start up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation

Understand, maintain, and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems

Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all operations

Act as first level escalation support for the Control Systems Techs/Leads, during and after business hours, troubleshooting locally and remotely and repair all hardware or controls software systems within the building

Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation

Mentor Control System Technicians (CST) and Control System Leads (CSL) within your assigned building

Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents

Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems

Perform, Utilize, and provide analysis building System Assessments to assess material handling system performance

Partner with other building Operations leadership, equipment vendors, and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building

Requirements

Bachelor's Degree or +2 years of Amazon Blue Badge/FTE experience

Ability to work flexible schedules/shifts/areas, including weekends, nights, and/or holidays

Experience with electrical theory, Robotics, Controls components, automated equipment

Experience identifying, maintaining, troubleshooting, programming, and designing HMI and control network components

Experience identifying, maintaining, troubleshooting, and modifying Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components

Industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems

Experience interpreting, modifying, and developing mechanical and electrical drawings

Experience identifying, maintaining, and utilizing SCADA systems and KPIs

Familiarity with programming software such as RSLogix5000 studio, FT View, and other controls software platforms

Familiarity with Robotics work cells and its control systems

Ability to lead others in a technical role and interact with all levels of management.

Reasoning, analytical, and problem-solving skills.

Ability to train others with lesser skills

Ability to interpret and understand policies and procedures and relate them to others.

Systems controls design or programming experience

Systems integration experience

Field service engineering experience

Systems trainer or training experience

Experience supporting a wide range of different conveyors and sortation systems

Excellent written, verbal, and customer service skills

Proven history of remote technical phone support

Experience with advanced automation controls systems

Experience with industrial robotics

Experience with ASRS systems

About Amazon

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

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