Retail Sales Associate Position
2 weeks ago
The ideal candidate will be responsible for delivering an exceptional shopping experience to our customers, ensuring a positive and welcoming atmosphere within the store. This role requires a strong work ethic, excellent communication skills, and the ability to multitask effectively.
About Ross Stores
Ross Stores is a leading off-price department store chain, offering a wide range of high-quality merchandise at discounted prices. Our mission is to provide our customers with a unique shopping experience, characterized by excellent customer service, a vast selection of products, and competitive pricing.
Key Responsibilities
- Provide exceptional customer service, responding promptly to customer inquiries and resolving issues in a professional and courteous manner.
- Maintain a clean and organized store environment, adhering to company standards and best practices for visual merchandising and inventory management.
- Collaborate with colleagues to achieve sales goals, promote products, and maintain a positive store atmosphere.
- Process transactions accurately and efficiently, handling cash, credit card payments, and returns as necessary.
- Demonstrate a proactive approach to problem-solving, seeking guidance from supervisors when needed to resolve complex issues.
Requirements and Qualifications
- High school diploma or equivalent required; prior retail experience preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced team environment.
- Ability to lift up to 25 pounds and stand for extended periods, with frequent walking and moving throughout the store.
- Basic mathematical skills, including calculation of change and processing transactions accurately.
Benefits
- Competitive hourly wage: $12-$15 per hour, depending on location and experience.
- Opportunities for career advancement within the company.
- Comprehensive training program to develop skills and knowledge in retail sales and customer service.
- A dynamic and supportive work environment that fosters teamwork and collaboration.
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