Front Desk Associate

3 weeks ago


Malden, Massachusetts, United States Crunch Fitness Full time
Front Desk Associate

Crunch Fitness is seeking a highly motivated and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a positive experience for all.

Key Responsibilities:
  • Provide exceptional customer service to members and guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Check in members and guests, ensuring accurate and efficient processing of transactions.
  • Facilitate communication of special events and promotions to members and guests.
  • Maintain a clean and organized work area, adhering to company standards and policies.
  • Assist with opening and closing duties, ensuring the club is prepared for business and secure when closed.
  • Participate in employee training and development programs, staying up-to-date on company policies and procedures.
Requirements:
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, and weekends.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.

Crunch Fitness offers a comprehensive benefits package, including free membership, employee discounts, paid time off, and health benefits for full-time employees. If you are a motivated and customer-focused individual who is passionate about health and fitness, we encourage you to apply for this exciting opportunity.


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