Customer Support Liaison

3 days ago


Hammond, Louisiana, United States Thomas Talent Network Full time
Job Overview

At Thomas Talent Network, we are seeking a skilled and friendly Front Office Representative/Customer Service Support to join our team. As a key member of our administrative team, you will be responsible for maintaining smooth office operations, assisting clients, handling payments, and supporting our team with day-to-day tasks.

The ideal candidate will possess excellent communication and interpersonal skills, with a proven track record in a front office or customer service role, particularly in the insurance industry. You will also have experience in processing payments, knowledge of insurance billing procedures, and a strong attention to detail in handling financial transactions and maintaining customer records.

Key Responsibilities:

The successful candidate will be responsible for:
  • Providing exceptional customer service to our clients and visitors.
  • Answering, screening, and forwarding incoming phone calls in a polite and professional manner.
  • Responding to customer inquiries via phone, email, and in person, providing accurate and timely information.
  • Processing customer payments for insurance premiums, ensuring accuracy and timeliness.
  • Maintaining customer account information, ensuring that payments are properly recorded and receipts are issued.


Key Skills:

The ideal candidate will possess the following skills and qualifications:
  • A high school diploma or equivalent required; additional qualifications in office administration or customer service are a plus.
  • Proven experience in a front office or customer service role, particularly in the insurance industry.
  • Experience in processing payments, including credit card, check, and electronic payments.
  • Knowledge of insurance billing procedures and customer account management.
  • Attention to detail in handling financial transactions and maintaining customer records.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and the ability to multitask.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (e.g., fax machines, printers).
  • Familiarity with insurance industry software or customer management systems is a plus.
  • A positive attitude and a commitment to providing exceptional customer service.


Estimated Salary: $50,000 - $70,000 per annum, depending on location and experience.

  • Hammond, Louisiana, United States Joyce Jones - State Farm Agent Full time

    Key ResponsibilitiesWe are looking for a highly skilled and motivated individual to fill the position of Insurance Sales and Customer Support Professional. The ideal candidate will have excellent communication skills, a proven track record of meeting sales goals, and a passion for helping people manage the risks of everyday life.Benefits PackageWe offer a...

  • IT Support Specialist

    3 weeks ago


    Hammond, Louisiana, United States RAM Computer Services Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to resolve computer-related issues for our clients. This role involves providing technical assistance with hardware and software, resolving client issues via various communication channels, and recommending improvements.Key Responsibilities:Provide expert technical support to clients regarding...


  • Hammond, Louisiana, United States Planet Fitness Full time

    Job OverviewA key member of our team, you will provide exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a positive attitude, strong communication skills, and the ability to handle front desk activities efficiently.Estimated Salary: $35,000 - $45,000 per yearResponsibilities:Foster a welcoming...


  • Hammond, Louisiana, United States Wingstop Full time

    At Wingstop, we're on a mission to deliver World Class service. As a Customer Experience Associate, you'll be the face and voice of our restaurant, responsible for making every guest feel welcome and valued.We estimate that the salary for this role will be around $12-$15 per hour, based on industry standards and location considerations.Here's an overview of...


  • Hammond, Louisiana, United States Ross Downing Buick GMC Cadillac Full time

    Job Description:We are seeking an experienced and organized Administrative Assistant to join our team at Ross Downing Buick GMC Cadillac. This entry-level support role is responsible for helping to organize, file, and communicate with others to increase work efficiency.The successful candidate will have excellent office experience, computer skills, and...


  • Hammond, Louisiana, United States Ross Downing Buick GMC Cadillac Full time

    Job SummaryWe are seeking an exceptional Automotive Customer Service Ambassador to provide a warm and welcoming experience for customers visiting our dealership.This role involves creating a lasting impression by offering exceptional customer service, answering initial questions, and setting the tone for a positive interaction.Greet customers as they arrive...


  • Hammond, Louisiana, United States Winn-Dixie Full time

    About the JobWe are seeking a highly skilled and enthusiastic Retail Checkout Associate to join our team at Winn-Dixie. As a Retail Checkout Associate, you will be responsible for operating cash registers, processing transactions, and providing excellent customer service.Key ResponsibilitiesOperate cash registers and process transactions accurately and...


  • Hammond, Louisiana, United States Family Dollar Full time

    Families across America rely on us at Family Dollar for affordable products and services. As a Retail Experience Specialist, you will play a critical role in ensuring that our customers receive the best possible experience when shopping with us. This includes answering questions about our products, resolving customer complaints, and promoting our services.


  • Hammond, Louisiana, United States Orbital Engineering, Inc. Full time

    About Orbital Engineering, Inc.Orbital Engineering, Inc. has been a leading provider of engineering and design services worldwide since 1969.Our commitment to quality, responsiveness, and attention to detail has earned us an outstanding reputation in the industry.Job DescriptionWe are seeking a highly skilled and experienced Senior Electrical Engineering...

  • Checkout Team Member

    2 weeks ago


    Hammond, Louisiana, United States Winn-Dixie Full time

    Job DescriptionWe are seeking a motivated and detail-oriented Self-Service Support Specialist to join our team at Winn-Dixie. As a Self-Service Support Specialist, you will be responsible for observing multiple self-checkout registers and providing excellent customer service.ResponsibilitiesProvide assistance to customers using the self-checkout...


  • Hammond, Louisiana, United States Walmart Full time

    Fuel Station AssociateWe are seeking a skilled Retail Operations Specialist to join our team at Walmart. As a Fuel Station Associate, you will play a crucial role in ensuring the smooth operation of our fuel station.Key Responsibilities:Support fuel station operations by maintaining compliance with all regulations and ensuring shelves stay stocked with...


  • Hammond, Louisiana, United States VESTIS Full time

    About Vestis: Vestis is a dynamic company that values innovation and excellence. We offer a supportive work environment, competitive compensation, and opportunities for professional growth and development.Job Description: As a Customer Service Representative Driver, you will play a critical role in delivering exceptional customer experiences and driving...

  • AR Clerk Position

    3 days ago


    Hammond, Louisiana, United States MSCCN Full time

    About the Role:We are looking for an experienced Accounts Receivable Clerk to join our team at Inner Parish Security Corporation (IPSC). As a key member of our accounting department, you will be responsible for managing customer accounts, processing billing, and maintaining accurate records.Key Responsibilities:Manage customer accounts and maintain accurate...


  • Hammond, Louisiana, United States Kangaroo Express Full time

    Why Work at Kangaroo Express?We are a dynamic and growing company with a commitment to excellence and customer satisfaction. Our employees enjoy a positive and supportive work environment, competitive pay and benefits, and opportunities for advancement within the company.Job DescriptionWe are seeking a Convenience Store Team Member to join our team at...


  • Hammond, Louisiana, United States The Children's Place Full time

    About Us:The Children's Place is a leading retailer of children's clothing and accessories, offering a wide range of high-quality products at affordable prices.Job Summary:The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. This includes maintaining company standards of all...

  • Front Desk Associate

    3 weeks ago


    Hammond, Louisiana, United States Great American RV Superstores Full time

    About Great American RV SuperStoresFounded in 1984, Great American RV SuperStores has become an industry leader in RV sales and service. We've received the prestigious RV Business Top 50 Dealers award multiple times, demonstrating our commitment to excellence.We believe in the importance of having a positive attitude and genuinely caring about customer...


  • Hammond, Louisiana, United States Cornerstone Wine & Spirits LLC Full time

    Job OverviewWe are seeking a talented Territory Sales and Marketing Representative to join our team. As a key member of our sales team, you will be responsible for promoting our product portfolio, building customer relationships, and driving sales growth in your assigned territory.The ideal candidate will have a strong background in sales, excellent...


  • Hammond, Louisiana, United States Cornerstone Wine & Spirits LLC Full time

    About the RoleWe are looking for a highly motivated Spirits and Wine Sales Professional to join our team. As a sales representative, you will be responsible for promoting our product portfolio to existing and new customers, building strong relationships, and driving sales growth.The ideal candidate will have a strong background in sales, excellent...


  • Hammond, Louisiana, United States Lear Corporation Full time

    Job SummaryThe Supplier Quality Engineer will be responsible for coordinating suppliers and verifying quality standards in accordance with the requirements of the organization and the customer.Key ResponsibilitiesSupport the supplier PPAP process by reviewing and approving supplier PPAP submission, including any required follow up and the coordination of...


  • Hammond, Louisiana, United States Ross Downing Chevrolet, Inc. Full time

    Job OverviewRoss Downing Chevrolet, Inc. is seeking a skilled estimator for our collision center in Hammond, LA.Estimated Salary Range$45,000 - $65,000 per year, based on experience and qualifications.Key ResponsibilitiesThe successful candidate will be responsible for:Evaluating vehicle damage and estimating repair costs;Communicating with customers and...