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Pet Care Coordinator

2 months ago

Saint Paul, Minnesota, United States Banfield Pet Hospital Full time
{"title": "Client Service Coordinator", "description": "Job Summary

At Banfield Pet Hospital, we are seeking a highly skilled and dedicated Client Service Coordinator to join our team. As a key member of our hospital staff, you will play a vital role in ensuring the smooth operation of our hospital and providing exceptional service to our clients and their pets.

Key Responsibilities
  • Recruit new clients by promoting hospital services and routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient, and exceptional service at all times, including educating clients about their pet's health and promoting preventative care.
  • Assist incoming and outgoing clients by completing required documentation, entering pet information and history in the computer, and ensuring prompt service.
  • Manage finances by maintaining accurate balances and utilizing proper opening and closing procedures.
Requirements
  • Leadership skills, including customer focus, peer relationships, integrity, and action-oriented behavior.
  • Functional skills, including preventative care, communication, and client service skills.
  • Ability to multi-task, manage multiple tasks at once, and prioritize tasks effectively.
  • Strong written and verbal communication skills, with the ability to read, write, and speak fluent English.
What We Offer

As a Client Service Coordinator at Banfield Pet Hospital, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional client service and promoting the health and well-being of pets. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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