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Client Support Specialist

2 months ago

Bakersfield, California, United States Applied Industrial Technologies Full time

Customer Service Representative / Inside Sales

Company: Applied Industrial Technologies

Applied Industrial Technologies is a prominent distributor in the industrial sector, specializing in motion, fluid power, and automation solutions. We pride ourselves on our extensive partnerships with over 4,000 manufacturers, ensuring that we consistently provide the right products and services to meet our customers' needs.

Key Responsibilities:

  • Assist clients through phone and face-to-face interactions
  • Guide customers in locating essential components
  • Engage with clients to comprehend their requirements and propose appropriate solutions
  • Achieve or surpass sales objectives while maintaining high levels of customer satisfaction
  • Prepare quotes, process orders, and provide after-sales support
  • Deliver products to clients as necessary

Qualifications:

  • Minimum of 1 year experience in customer service or inside sales
  • Strong mechanical and mathematical skills
  • Excellent written and verbal communication abilities
  • Quick learner with new systems
  • Proficient in Excel and general computer usage
  • High school diploma or equivalent
  • Capability to lift up to 50 lbs.
  • Valid driver's license with a clean driving record
  • Experience with SAP or ERP systems is advantageous

Benefits:

  • Competitive base salary with bonus potential
  • Comprehensive health, vision, and dental insurance, along with a 401(k) plan featuring company matching
  • Paid time off for vacations, sick leave, and holidays
  • Tuition reimbursement and continuous training opportunities
  • Customized development programs
  • Opportunities for career progression

We are committed to fostering a diverse and inclusive workplace, ensuring equal employment opportunities for all.