Order Management Specialist

7 days ago


Milford, Connecticut, United States FCP Euro Full time
Job Summary

FCP Euro is seeking a highly skilled Order Management Associate to join our team. As a key member of our operations team, you will be responsible for supporting daily order management tasks, reviewing open orders, and vendor POs that require manual intervention. Your attention to detail and strong analytical skills will enable you to effectively reconcile outstanding purchase orders, communicate with multiple departments, and drive business operations forward.

Key Responsibilities
  • Review and address aging orders associated with late or incomplete vendor POs, extended product ETAs, unavailable inventory, or similar issues impacting timely receipt and shipment of customer orders.
  • Accurately update and maintain internal awaiting inventory tracking documents based on operational timelines and processes to ensure all entries are up to date.
  • Utilize Konkord and vendor-provided data to update incorrect or outdated product lead times.
  • Assist in reviewing and submitting assigned vendor purchase orders via the CORESense PO builder and vendor web portals.
  • Actively resource OOS SKUs to meet customer SLA.
  • Use vendor ETA and fill rate data to reconcile open items, following up with DC and vendor teams for resolution.
  • Ensure all daily JIT and DS POs are submitted in full and ahead of critical cut-off times with the PO builders cleared in full each day.
  • Utilize PO confirm data in both the OMT/Purchasing inbox, Konkord, and actively reach out to vendors to gather missing information.
  • Utilize vendor online portals as well as UPS/FedEx online reporting to gather drop ship and inbound PO tracking information to update ETAs and the drop ship tracking log for post-back.
  • Field and respond to all emails or inquiries that come into the purchasing inbox.
Requirements
  • 2+ years of Purchasing, Fulfillment, or Supply Chain related experience preferred.
  • 2+ years of CORESense WMS experience preferred.
  • 1+ year of logistics or operations experience preferred.
  • Proficient in data utilization and reporting in SIGMA or similar database suites.
  • Proficient in Microsoft Office and Google Suite.
  • Strong analytical and problem-solving skills.
Benefits and Perks
  • Company-subsidized Medical, Dental, and Vision insurance.
  • 15 days of PTO (Paid Time Off), Company Holidays, and Floating Holiday time.
  • 401k with Company deposit and match.
  • Discounted prices on our catalog of European car parts.
Compensation
  • $20.00+/hr depending on experience.
  • Quarterly Bonus Opportunity of $750.


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