Order to Cash Process Manager

3 weeks ago


Milford, Connecticut, United States Waters Corporation Full time
Job Summary

We are seeking a highly skilled Order to Cash Process Principal to join our team at Waters Corporation. As a key member of our Finance and Shared Services team, you will be responsible for driving process improvement efforts, benchmarking our services against industry standards, and ensuring that our service lines stay in sync with auditing requirements.

Key Responsibilities
  • Identify and lead process improvement projects, demonstrating leading practices and monitoring performance metrics.
  • Analyze root cause problems and process mapping, assessing metrics and synthesizing results to recommend and implement improvements.
  • Facilitate issue escalations and resolution, coordinating solution development across the project team and key business stakeholders.
  • Provide training and support for key process changes to the service delivery teams.
  • Drive the creation and maintenance of Service Infrastructure, including capacity planning, SLAs, and desktop procedures.
Requirements
  • Bachelor's degree in Accounting, Finance, or related field; MBA preferred.
  • Approximately 8-12+ years of experience in Finance and Shared Services, with experience in a global, dynamic, and deadline-driven environment.
  • Experience with Internal Controls and SOX/404 requirements, process mapping, and change management.
  • Ability to diagnose and solve problems related to process, technology, or strategy.
  • Expert knowledge of Order to Cash Service infrastructure and organization design.
About Waters Corporation

Waters Corporation is a leading specialty measurement company that has pioneered chromatography, mass spectrometry, and thermal analysis innovations for over 60 years. We operate directly in 35 countries, with products available in over 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

We are committed to equal employment opportunity and are an affirmative action employer. We strive to be a diverse and inclusive workplace, and we welcome applications from qualified candidates from all backgrounds.



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