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Porsche Technology Apprenticeship Program

2 months ago

Davie, Florida, United States Penske Automotive Group Full time

Job Overview

Summary/Objective

The Lube Technician is responsible for diagnosing and performing quality light mechanical services on customer and inventory vehicles with efficiency and accuracy in accordance with dealership and manufacturer/factory standards.

Key Responsibilities

  • Perform vehicle inspections, troubleshooting, and testing for light mechanical services to determine required or recommended repairs as required and in accordance with company policy
  • Diagnose malfunctions and perform the necessary repairs, including replacing parts and components as required
  • Perform tire services, including rotate, replace, mount, and balance
  • Perform preventative maintenance, including lubrication, fluid replacements, coolant services, oil change, filter service, and brake adjustments
  • Examine assigned vehicle to determine if further safety or service work is required or recommended
  • Verify vehicle serviceability and ensure quality repairs the first time by conducting test drives; adjusting controls and systems as required
  • Ensure customer vehicles are kept clean during the repair process
  • Contain costs by using warranty
  • Evaluate service and parts options for repairs as required
  • Communicate with supervisor, team leader, or Service Advisor and/or Dispatcher if additional work is needed
  • Aid Service Advisor as needed to write work orders, conduct test rides, and interact with the customer to guarantee customer satisfaction
  • Keep supplies ready by inventorying stock, placing orders, and verifying receipt of parts and supplies
  • Maintain a clean, efficient work area and assist in keeping the shop neat and organized
  • Document all work performed and recommended on the repair order in accordance with operating procedures
  • Understand the terminology of the automobile industry and keep abreast of industry technology changes
  • Follow all attendance and punctuality standards with adherence to timekeeping standards
  • Follow the Company Code of Business Ethics and Conduct
  • Understand and follow all work rules and procedures and follow lawful directions from supervisors
  • Uphold the company's non-disclosure and confidentiality policies and agreements
  • Maintain a professional appearance in accordance with company policy
  • Attend pertinent training on request
  • Attend company meetings as required
  • Other duties as assigned

Requirements

Competencies

  • Exceptional customer service skills
  • Excellent communication skills, including the ability to listen to customers and determine how to assist them
  • Ability to work well in a team environment
  • Knowledge of automotive systems, tools, and repair processes for light mechanical services
  • Outstanding attention to detail with a commitment to quality
  • Ability to use technical reference materials and technical manuals in written and online formats
  • Ability to communicate technical terms to a non-technical audience
  • Ability to follow processes to ensure quality and safety
  • Effective time management skills and ability to prioritize

Work Environment/Physical Demands

Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.

Medium/Heavy Work-Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.

This position will require the employee to be standing for prolonged periods of time.

This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis.

This position involves repetitive motion.

This position requires the ability to talk and hear.

Position Type/Expected Hours of Work

Works evening, weekend, and holiday work hours as required.

Required Education and Experience

High school diploma or the equivalent and one year related experience or equivalent combination of education and experience.

Preferred Education and Experience

Associate's degree (A.A.) or equivalent from two-year College or technical school; and two year related experience and/or training; or equivalent combination of education and experience.

Additional Eligibility Qualifications (Certification/Licenses/Registrations)

ASE Certification is preferred.