Asset Protection Ambassador

4 days ago

Davie, Florida, United States Bath & Body Works Full time
About the Role

We are seeking a highly motivated and detail-oriented Asset Protection Safe and Secure Ambassador to join our team at Bath & Body Works. As a key member of our store team, you will play a critical role in protecting people, brand, and property in our home store environment.

Responsibilities
  • Support sales by engaging customers and associates at the front of the store with a strong command presence
  • Greet customers with a smile and eye contact
  • Provide in-store support during life safety, emergency response, and safety incidents
  • Assist stores leadership team and associates with driving a strong physical security culture by educating and upholding all BBW policies and procedures
  • Problem-solve extreme store events using brand de-escalation tactics
  • Collect, document, and communicate AP trends and intelligence
  • Assist in, document, and communicate all merchandise recoveries using Company tools
  • Assist with Shrink Protection Program assessment follow-up/execution on action plans
  • Collaborate with RAPM to follow up on safety and security incidents
  • Communicate Theft & Fraud intelligence with RAPM and store Leadership
  • Submit appropriate documentation in the system for all ORC incidents following BBW AP policy and procedures
  • Work with law enforcement and RAPM to identify and resolve open cases
  • Assist the SLT team with modeling working safely while maintaining clean stores for customers and sales associates
  • Demonstrate a culture of ethical conduct, safety, and compliance
  • Educate and develop the team regarding shortage and safety behaviors.
  • All other duties based on the business needs and direction of the SM and/or RAPM
Benefits

We offer a competitive compensation package, including a no-cost mental health and well-being program, health coverage with a variety of plans to choose from, flexible and affordable saving programs, paid time off, and a merchandise discount. Visit our website for details.

Qualifications
  • Must be 18 years of age or older
  • Meet any state or local certification/license and/or other legal requirements related to the position
  • Flexible work availability to include nights, weekend, and holidays
  • Ability to stand for extended periods of time
  • Effective communication
  • Experience in learning and adapting to different technology needs and changes
  • Strong ability to work independently and with a team
Education
  • High School Diploma or equivalent experience
Core Competencies
  • Lead with Curiosity & Humility
  • Build High Performing Teams for Today & Tomorrow
  • Influence & Inspire with Vision & Purpose
  • Observe, Engage & Connect
  • Strive to Achieve Operational Excellence
  • Deliver Business Results

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