Motor Vehicle Technical Liaison
3 weeks ago
About the Job
We are seeking a skilled Motor Vehicle Technical Liaison to join our team at Coastal Auto Sales Inc in Huntington Beach, CA. In this role, you will serve as a crucial link between our customers and technicians, ensuring seamless communication and exceptional customer experiences.
Key Responsibilities:
- Serve as a liaison between customers and technicians, resolving any issues or concerns
- Communicate effectively with customers about their vehicle needs and concerns
- Prepare detailed repair orders with precise instructions
- Provide regular updates on repair progress and notify customers of any changes
- Analyze quality control reports to maintain high customer satisfaction levels
- Process financial transactions accurately and efficiently
What We Offer:
- Annual Salary: $85,000 - $150,000, dependent on experience
- A comprehensive benefits package including medical, dental, and vision insurance
- A generous PTO policy and 6 paid holidays per year
- Tuition reimbursement and opportunities for career advancement
Requirements:
- Prior experience as a Service Advisor or similar role in a similar setting
- A valid driver's license and good driving record
- Excellent communication and interpersonal skills
- Ability to analyze situations and make informed decisions
- Positive attitude and teamwork skills
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