Motor Vehicle Technical Liaison

3 weeks ago


Huntington Beach, California, United States Coastal Auto Sales Inc Full time

About the Job

We are seeking a skilled Motor Vehicle Technical Liaison to join our team at Coastal Auto Sales Inc in Huntington Beach, CA. In this role, you will serve as a crucial link between our customers and technicians, ensuring seamless communication and exceptional customer experiences.

Key Responsibilities:

  • Serve as a liaison between customers and technicians, resolving any issues or concerns
  • Communicate effectively with customers about their vehicle needs and concerns
  • Prepare detailed repair orders with precise instructions
  • Provide regular updates on repair progress and notify customers of any changes
  • Analyze quality control reports to maintain high customer satisfaction levels
  • Process financial transactions accurately and efficiently

What We Offer:

  • Annual Salary: $85,000 - $150,000, dependent on experience
  • A comprehensive benefits package including medical, dental, and vision insurance
  • A generous PTO policy and 6 paid holidays per year
  • Tuition reimbursement and opportunities for career advancement

Requirements:

  • Prior experience as a Service Advisor or similar role in a similar setting
  • A valid driver's license and good driving record
  • Excellent communication and interpersonal skills
  • Ability to analyze situations and make informed decisions
  • Positive attitude and teamwork skills


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