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Customer Service Representative

1 month ago

Gaithersburg, Maryland, United States John Cooper - State Farm Agent Full time
Position Overview:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services products.


Responsibilities:
• Develop and maintain strong customer relationships through regular communication and follow-up
• Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations
• Identify customer needs and market appropriate products and services to meet those needs
• Collaborate with our team to develop and implement sales strategies and tactics
• Participate in ongoing training and development to stay up-to-date on industry trends and product knowledge

Requirements:
• Excellent communication and interpersonal skills
• Ability to work in a team environment and build strong relationships with colleagues and customers
• Strong problem-solving and analytical skills
• Ability to learn and adapt to new technologies and systems
• Bilingual Spanish preferred

Compensation:
$45,000.00 - $60,000.00 per year

We offer a competitive salary, comprehensive benefits package, and opportunities for growth and advancement within our agency. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application. We look forward to hearing from you