Housekeeper

4 days ago


Santee, California, United States Equity LifeStyle Properties Full time

About the Role:

We are seeking a highly skilled and detail-oriented Housekeeper to join our team at Equity LifeStyle Properties. As a Housekeeper, you will play a critical role in ensuring that our resorts are clean and tidy, providing an exceptional experience for our guests.

Key Responsibilities:

  • Conduct thorough cleaning and maintenance of resort offices, clubhouses, public access areas, and models, including mopping, dusting, vacuuming, and removing trash.
  • Clean and prepare cabins and rentals for new guests, ensuring a high level of cleanliness and attention to detail.
  • Maintain a clean and organized environment, adhering to our high standards.
  • Monitor and manage cleaning supply inventory, requesting refills as needed.
  • Report any maintenance concerns or issues to the Resort Manager or Maintenance Supervisor.
  • Assist the maintenance staff and other team members as needed, providing support and ensuring seamless operations.
  • Participate in cleaning up resort-sponsored guest activities and functions, ensuring a positive experience for all.
  • Provide exceptional customer service, responding to guest inquiries in a timely and professional manner.
  • Solve guest-related problems and address conflicts with a positive attitude, ensuring a high level of customer satisfaction.
  • May drive a motorized vehicle to run errands and/or pick up supplies as needed.
  • Work closely with management and the management staff to maintain open communication and ensure a cohesive team.

Requirements:

  • High school diploma or equivalent.
  • One to three years of experience in a housekeeping role.
  • Knowledge of cleaning supplies and products.
  • Previous housekeeping experience is a plus.
  • Organizational skills and attention to detail.
  • Valid driver's license, good driving record, and current auto insurance.
  • Ability to lift up to 50 pounds.
  • Willing and able to work weekends and holidays as needed.

Benefits:

We offer a comprehensive benefits package, including medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

Language: en-US


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