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Customer Service Associate

2 months ago

Salinas, California, United States Planet Fitness Full time

Position Overview: The Customer Experience Specialist is essential in guaranteeing that members, prospective members, and visitors enjoy a welcoming atmosphere at the fitness facility.

Key Responsibilities:

  • Welcome and assist members with inquiries.
  • Manage incoming calls and provide information.
  • Facilitate the enrollment of new members.
  • Conduct facility tours for potential members.
  • Ensure the cleanliness and organization of the club.

Ideal Candidate Profile: The preferred candidates will possess a strong background in customer service, be proficient in both English and Spanish, have fundamental computer skills, and demonstrate a genuine enthusiasm for fitness.

This role offers a competitive hourly wage and requires flexible availability.