Customer Service Representative

4 weeks ago


Palm Beach Gardens, Florida, United States Sarah Mclendon - State Farm Agent Full time
Job OpportunityAs a Customer Service Representative with Sarah Mclendon - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have the opportunity to enhance your career while resolving customer inquiries, collaborating with other agency team members, and anticipating the needs of the community members you support.

We are seeking a customer-focused and empathetic team member who is driven to provide outstanding service. If you are a strong communicator with a detail-oriented approach, we encourage you to apply. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Key Responsibilities:
  • Respond to customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
Requirements:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.


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