Retail Operations Specialist

1 week ago


Hanover, Massachusetts, United States DICK'S SPORTING GOODS INC Full time
Overview

We are seeking a highly motivated and customer-focused Retail Operations Associate to join our team at DICK'S SPORTING GOODS INC. As a key member of our store team, you will play a critical role in creating an exceptional shopping experience for our customers.

Responsibilities
  • Greet customers and proactively approach them to understand their needs and provide support.
  • Process merchandise and product received at the store in accordance with established programs and procedures.
  • Uphold company merchandising and presentation standards.
  • Assist with unloading trucks, processing freight, and executing transfers, RTVS, claims, and freight processing.
  • Fulfill the company-defined customer experience by completing all processes according to our service level standards.
  • Adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures.
  • Create an inclusive store environment where everyone feels welcome, safe, and respected.
  • Take an all-hands-on-deck approach to support the team across the store.
Requirements
  • Prior retail sales, operations, maintenance, or customer-focused experience preferred.
  • Ability to stand, bend, stoop, reach, push, pull, and lift up to 15 to 35 lbs. items repetitively.
  • Ability to work extended periods of time standing or walking.
  • Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
What We Offer

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply today.



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