Pharmacy Order Entry Specialist
4 days ago
We are seeking a highly skilled Pharmacy Order Entry Technician to join our team at SeniorCareRx. As a Pharmacy Order Entry Technician, you will be responsible for accurately and efficiently entering new and refill prescriptions into our pharmacy dispensing system, while providing exceptional customer service to our patients and customers.
Key Responsibilities- Enter new and refill prescriptions into the pharmacy dispensing system
- Communicate effectively with customers to understand their requirements and obtain necessary information
- File documentation as required by pharmacy procedures and regulations
- Respond to customer inquiries as necessary
- Assist in other phases of computer operations, including medical records and billing transactions
- Assist pharmacist in communication with customers to obtain/clarify medication orders and patient information
- Assist in resolution of denied third-party insurance claims
- Locate medication from the pharmacy supply area, count out, and package in the correct system
- Pre-package medications according to standard procedures
- Labels prescriptions accurately, including informational labels
- Assist with maintenance of an adequate inventory of medications and other supplies
- Assist with preparation of emergency kits
- Prepares compounds per physician's order under supervision of a pharmacist
- Prepares medication for delivery to customers
- High school diploma or equivalent
- Valid Pharmacy Technician registration/certification (compliant with state regulations)
- Minimum one year of experience with prescription data entry
- Experience reading and interpreting prescriptions
- Consistent attention to detail
- Excellent customer service and phone skills
- Ability to work a flexible shift, including evenings and weekends
- Strong organization skills, including the ability to prioritize and manage multiple tasks in a dynamic environment
- Strong analytical skills, ability to quickly identify problems and find effective solutions
- Strong written and oral communication skills
- Ability to make independent decisions
- Ability to understand and interpret financial data
- Basic computer skills, experience with Microsoft Excel and Word
- Ability to work and produce results under pressure
- Ability to effectively and harmoniously interact with facility, management, and other employees at all levels
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