Sales Associate
2 weeks ago
J. Jill is a national lifestyle brand that provides apparel, footwear, and accessories designed to help its customers move through a full life with ease. Our brand represents an easy, thoughtful, and inspired style that celebrates the totality of all women and designs its products with our core brand ethos in mind: keep it simple and make it matter.
Job SummaryWe are seeking a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, building customer loyalty, and driving sales growth. You will work closely with our customers to understand their needs and provide personalized recommendations to help them build an entire wardrobe.
Key Responsibilities- Sales Generation and Performance
- Greet customers promptly and genuinely, and re-engage appropriately
- Build customer loyalty by creating genuine connections with customers
- Conduct company-sponsored outreach to acquire new customers and increase shopping visits
- Provide our customers with helpful service that is unique to their needs, greeting customers promptly and genuinely
- Customer Service
- Guide customers to looks that flatter
- Assist customers in building great wardrobes by providing guiding, helpful service and advice, suggesting layering and accessorizing options
- Help our customers build an entire wardrobe that is easy, versatile, and trend-right
- Keep up-to-date on J. Jill product features: colors, fabrics, fit, styles, care, etc.
- Keep up-to-date on what's in fashion today and how J. Jill translates fashion trends for our customers
- Visual Merchandising
- Assist with floor set execution and ongoing re-merchandising of store
- Maintain excellent visual standards
- Replenish the sales floor according to minimum product level standards
- Operational Excellence
- Contribute to operational excellence by participating in all operational functions including: marketing, product processing and replenishment, markdowns and promotions, store cleanliness and backroom organization
- Complies with company policies and procedures, ensures a safe environment, and protects company assets
- Previous work experience in a retail environment, Women's specialty retail experience preferred
- Point of sale system, technical experience
- Connections within the community preferred
- Passionate about fashion and the J. Jill brand; continually engaged
- Excellent communication skills
- Proven sales and customer service skills
- Strong style, merchandising, and wardrobing skills
J. Jill is headquartered outside Boston and offers a high-touch customer experience through over 200 stores nationwide and a robust ecommerce platform.
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