Customer Acquisition Specialist
5 days ago
Serene Marketing Inc. is a leader in customer acquisition, utilizing innovative strategies to connect brands with potential customers.
Job Summary:We are seeking a Client Support Representative to join our team, responsible for building and maintaining strong relationships with clients.
Key Responsibilities:
- Client Engagement: Engage with clients to understand their needs and preferences.
- Customer Service: Provide exceptional customer service, addressing inquiries and resolving issues.
- Data Management: Maintain accurate sales records, customer databases, and campaign reports.
- Troubleshooting: Troubleshoot issues, identify solutions, and liaise with internal teams.
- Upselling/Cross-Selling: Identify opportunities for upselling and cross-selling additional services.
Requirements:
- Proven Experience: Proven experience in client relations or account management.
- Interpersonal Skills: Excellent interpersonal, communication, and negotiation skills.
- Problem-Solving: Strong problem-solving abilities and a solution-oriented mindset.
- CRM Proficiency: Proficient in using CRM software.
- Multitasking: Ability to multitask, prioritize, and manage time effectively.
- Adaptability: Adaptability and resilience in a fast-paced environment.
- Patient Orientation: A passion for client satisfaction.
$65,000 - $85,000 per year
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