Case Manager
2 weeks ago
Job Summary:
Lantern Community Services Inc is seeking a skilled Case Manager to join our team. As a Case Manager, you will work with formerly homeless, mentally ill single adults, families, and young adults aging out of foster care in a supportive housing environment.
Key Responsibilities:
- Provide integrated counseling and case management services to residents, promoting health and wellness, personal growth, and housing stability.
- Collaborate with residents to develop client-centered, recovery-oriented service plans that identify short and long-term goals.
- Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use.
- Make referrals and serve as a liaison with various care coordination agencies, health, and mental health providers, substance use programs, and employment providers to secure services.
- Actively engage residents through regular apartment visits, community outings, and escorts to appointments as needed.
- Develop safety plans for residents and work with the team to de-escalate clients and collaboratively manage crises as they arise.
- Assist in the development and implementation of groups and programs that are appropriate for the resident's needs and foster an inclusive, respectful community.
- Develop and maintain confidential records for each resident according to the mandated schedule documenting all relevant interventions and assessments as well as correspondence with collateral services.
- Collaborate with the Leasing and Compliance team to ensure housing stability.
- Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities.
- Participate in a robust training program that includes training in evidenced-based models to ensure the highest level of service is provided to clients.
Requirements:
- BA/BS required, preferably in a related field such as social work, sociology, or psychology.
- One year of experience working with single adults or families impacted by chronic homelessness, mental illness, substance abuse, and/or experience working with young adults aging out of foster care.
- Ability to work independently as well as a member of an interdisciplinary team.
- Highly organized and able to manage a diverse caseload of clients with diverse needs.
- Able to work well under pressure including in crisis situations and able to be flexible with work schedule when necessary.
- Track record of proactive, strength-based work with individuals and families.
- Experience with ETO, or other electronic case management systems.
- Experience working with evidence-based models, specifically Motivational Interviewing, is preferred.
Work Environment:
This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses.
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds.
Lantern Community Services Inc is an equal opportunity employer.
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