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Customer Service Representative

2 months ago

Waterloo, Iowa, United States 1-800-Flowers Family of Brands Full time
Join Our Team as a Part-time Retail/Customer Service Associate

We are seeking a highly motivated and customer-focused individual to join our team as a part-time retail/customer service associate. As a member of our team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and inventory management.

About the Role

This is a part-time opportunity that requires flexibility and a willingness to work a variety of shifts, including days, evenings, and weekends. You will be working in a fast-paced retail environment, interacting with customers, and processing transactions. If you have a passion for delivering excellent customer service and are looking for a dynamic and supportive work environment, we encourage you to apply.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas.
  • Assist with sales and inventory management, including processing transactions, handling returns and exchanges, and restocking shelves.
  • Work collaboratively with colleagues to achieve sales goals and provide a positive customer experience.
  • Participate in visual merchandising and store displays to create an engaging and attractive store environment.
Requirements
  • Previous retail sales experience, preferably in a customer-facing role.
  • Excellent customer service skills, with the ability to respond to customer inquiries and resolve issues in a timely and professional manner.
  • Strong communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Ability to work a variety of shifts, including days, evenings, and weekends.
  • Ability to lift 40 pounds unassisted and stand for long periods of time.
What We Offer

We offer a competitive hourly rate, paid vacation and holidays, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a dynamic and supportive work environment, we encourage you to apply.