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Guest Experience Advocate
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Guest Advocate. As a Guest Advocate, you will be responsible for delivering an exceptional guest experience by providing personalized service, resolving guest concerns, and promoting our products and services.
Key Responsibilities- Provide exceptional guest service by greeting, thanking, and engaging with guests in a genuine and welcoming manner.
- Resolve guest concerns and issues in a timely and professional manner.
- Promote and sell our products and services to guests, including our loyalty program and digital services.
- Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
- Maintain a clean and organized work area, including gathering abandoned items and supplies.
- Support guest services such as order pick up and drive up, and maintain compliance with federal, state, and local laws.
We're looking for a team member who is passionate about delivering exceptional guest service and has a strong desire to learn and grow with our company. If you're a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
We offer a competitive hourly rate, opportunities for advancement, and a fun and dynamic work environment. If you're interested in joining our team, please submit your application.
