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Sales Associate

2 months ago


San Diego, California, United States American Freight Furniture Full time

Job Summary:

The Retail Sales Associate is a key member of the American Freight Furniture team, responsible for delivering exceptional customer experiences and driving sales growth. As a Sales Floor Associate, you will be the face of our brand, providing proactive consultative sales assistance and support to customers, achieving department standards and goals, and maintaining a clean, in-stock, orderly, and well-merchandised sales floor.

Key Responsibilities:

  • Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
  • Meet or exceed associate performance standards consistently
  • Understand website navigation and leverage technology to facilitate the customer experience and provide customer solutions when products are not available in the store
  • Maintain current knowledge of merchandise lines, product features, benefits, and availability, as well as delivery, installation, and/or service options to respond to customer needs
  • Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
  • Complete required training in the expected timeframe and participate in ongoing learning opportunities
  • Partner with other selling and sales support associates and cashiers to provide superior customer service
  • Perform other duties as assigned

Requirements:

  • Day, evening, and weekend availability for Full-Time roles
  • Flexible scheduling for Part-Time openings
  • Starting pay of $16.30 per hour during the training period, with the opportunity to earn a sales bonus per pay cycle based on individual sales contribution exceeding the location's bonus level

Equal Opportunity Employer:

American Freight Furniture is an equal opportunity employer, committed to respecting diversity and ensuring a fair and inclusive hiring process. We do not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression, sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws.