Customer Service Associate

3 days ago


St Augustine, Florida, United States Winn-Dixie Retail Stores Full time

Overview:

The Customer Service Associate role at Winn-Dixie Retail Stores is a great opportunity for individuals who are passionate about delivering exceptional customer experiences. As a key member of our front-end team, you will be responsible for providing fast, friendly, and accurate service to our customers.

In this role, you will be the face of our company, interacting with customers on a daily basis and addressing their concerns or issues in a professional and courteous manner. You will also be responsible for maintaining a clean and organized work environment, restocking shelves, and performing other tasks as needed.

We are looking for individuals who are able to work independently and as part of a team, have excellent communication skills, and are able to adapt to a fast-paced retail environment.

Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized work environment, restocking shelves and performing other tasks as needed.
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
  • Operate cash register, handle customer transactions, and balance cash drawer accurately.
  • Participate in visual merchandising efforts, including stocking shelves, building displays, and maintaining store appearance.
  • Develop and maintain relationships with customers, understanding their needs and preferences, and making recommendations to meet those needs.

Requirements:

  • High school diploma or equivalent required; some college education preferred.
  • Previous retail experience preferred; ability to learn quickly and adapt to new situations.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Ability to lift up to 25 pounds, stand for long periods, and move quickly in a fast-paced retail environment.

Estimated Salary: $12-$15 per hour, based on experience and location.

Benefits: Competitive salary, paid time off, medical, dental, and vision insurance, 401(k) plan, and opportunities for advancement within the company.



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