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Home Care Business Development Manager

2 months ago

Lexington, Kentucky, United States ComForcare Full time
About ComForCare

ComForCare is a leading home care agency in the Metrolina Area, serving 10-15 counties surrounding Charlotte Metro Area. We are committed to providing exceptional service to our clients and their families.

Job Summary

We are seeking a highly motivated and experienced Business Development Manager to join our team. As a Business Development Manager, you will be responsible for identifying and closing new clients, developing new referral accounts, and maintaining a growing prospects list.

Key Responsibilities:
  • Identify and close new clients and maintain a growing prospects list.
  • Develop new referral accounts in the local healthcare and senior care community with elder care industry professionals, organizations, and establishments.
  • Schedule and present information about ComForCare services to the community organizations, including doctors' offices, hospitals, nursing homes, independent living facilities, planning boards and other healthcare professionals.
  • Set up face-to-face meetings with qualified prospects.
  • Maintain communication with existing clients to ensure satisfaction and to continue to sell the full life cycle of services offered.
  • Answering and actively making calls to prospective clients in need of services.
  • Develop and maintain knowledge of the assigned market and competition.
  • Working closely with the client service team to ensure client satisfaction and excellence of care.
Requirements:
  • Previous sales & marketing background in Home care is required.
  • Energetic/outgoing, self-starter with a proven track record of achieving and exceeding sales goals.
  • Must be able to communicate both orally and written in a clear, concise, and effective manner.
  • Must be able to conduct yourself in a professional manner in all situations.
  • Functions as a Business partner with respective ComForCare business owner.
  • Participates in client engagement through care planning and excellent customer service.
  • Provides as needed clinical oversight and case management as required by regulations or business line.
  • Provides and ensures client care coordination and transition management activities across the continuum.
  • Facilitates the orientation process, competency and skills validation process for caregivers.
  • Ensures that competency and skill set of scheduled caregiver match the client requirements regardless of setting.
  • Provides supervisory oversight for a specific client, caregiver or field staff population as directed by regulations.
  • Collaborates with the office team to perform documentation review.
  • Provides education to team members, patients, family members of patients, caregivers, field staff, and referral sources.
  • Manages caregivers and field staff while on assignment (clinical functions); assesses and investigates caregiver and field staff concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate.
  • Participates in clinical quality initiative activities.
  • Accountable to all federal, state, local contracts and programs in accordance with state regulations and acts as the Administrator as needed.
  • Performing comprehensive assessments of client status, including physical, psychosocial, and environmental parameters.
  • Developing an individualized plan of care for each client that incorporates analysis of data and current scientific findings.
  • Providing interventions with a focus on achieving realistic client outcomes.
  • Reporting changes to update the plan of care to reflect progress towards goals and outcomes.
  • Maintaining client records showing systematic assessments, planning interventions, and evaluations.
  • Knowledge of computers, including Microsoft Word and Excel.
  • PowerPoint and Canva experience a plus.
  • Must have own reliable transportation.
Preferred Qualifications:
  • Active Compact Registered Nurse (RN) license is a plus.
  • Previous Director of Nursing experience is a plus.
  • Minimum one year experience as a Registered Nurse in NC/SC.
  • Must meet all federal, state, local contract and program requirements, in addition to internal certifications and training, as required.
  • Excellent written and verbal communication skills.
  • 2 years Supervisory or Management experience in Home care Sales and Marketing.
  • Proficiency with computers is a must.
  • Experience with SC Medicaid and NC Medicaid (Carolina Complete Health Network) is a plus.
Compensation:

$25.00 - $35.00 per hour

About ComForCare

At ComForCare, we put our CaregiversFirst each and every day. Our Caregivers are the heart and soul of what we do, and we provide them with the respect, dignity, and support they deserve.

We are an Equal Opportunity Employer: Disability/Veteran.