Business Office Representative Clerk

3 weeks ago


Raleigh North Carolina, United States SCA Health Full time
About SCA Health

SCA Health is a dynamic organization that has grown to 11,000 teammates who care for 1 million patients each year. We support physician specialists holistically in many aspects of patient care, creating value in specialty care by aligning physicians, health plans, and health systems around a common goal: delivering high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.

Our Business Office Team

We are seeking a Business Office Representative Clerk to join our team. This role will provide support to our facility by performing specific or various business office functions as assigned.

Key Responsibilities
  • Answer incoming calls in a pleasant manner and deal with physician offices and patient needs expeditiously.
  • Register patients upon arrival to the facility, including verification of patient identity, financial, demographic, and insurance information, and ensure completion of required paperwork.
  • Perform various clerical duties, such as preparing patient charts, photocopying forms, gathering patient information, faxing forms, and retrieving faxes as needed.
  • Place outgoing phone calls to patients to confirm their next day arrival time and discuss financial responsibility and pre-operative instructions.
  • Greet and communicate with patients and visitors within the facility.
  • Open mail and distribute.
  • Prepare and reconcile daily deposits.
  • Maintain a clean and tidy lobby area.
  • Verify vendor and visitor sign-in.
  • Complete patients' charts with all applicable information.
Requirements
  • High school diploma or equivalent required; Associate degree or equivalent preferred.
  • 1 year experience in a medical office, hospital, outpatient surgery center, or related field.
  • Possess knowledge of computer work, including typing, word processing, and healthcare patient accounting systems.
  • Ability to interact in a positive manner and communicate well with patients, families, physicians, and other teammates.
  • Possess strong initiative to get daily work finished and ability to adhere to attendance policy.
  • The candidate must be flexible with hours to ensure proper Business Office coverage as needed.
Compensation

Minimum: USD $16.00/Hr.

Maximum: USD $22.00/Hr.



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