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Retail Team Member

2 months ago

Taunton, Massachusetts, United States TILT Holdings Full time
About the Role

We are seeking a highly skilled and motivated Sales Associate to join our team at TILT Holdings. As a Sales Associate, you will play a vital role in providing exceptional customer service and ensuring a positive experience for our patients and customers.

Key Responsibilities
  • Customer Service: Provide top-notch customer service, answering questions and addressing concerns in a professional and courteous manner.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products and services, including their features, benefits, and applications.
  • Point of Sale Operations: Accurately process sales transactions, manage cash handling, and maintain a clean and organized workspace.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales goals, provide support, and maintain a positive and productive work environment.
  • Store Maintenance: Maintain the cleanliness and organization of the store, including the parking lot, check-in area, and sales floor.
  • Communication: Effectively communicate with management, coworkers, and customers to ensure seamless operations and resolve any issues that may arise.
Requirements
  • Previous Retail Experience: A minimum of 1 year of experience in a retail or customer-facing role.
  • Customer Service Skills: Excellent customer service skills, with the ability to remain calm and professional in high-pressure situations.
  • Product Knowledge: Ability to learn and maintain in-depth knowledge of our products and services.
  • Communication Skills: Excellent communication skills, with the ability to effectively communicate with colleagues, management, and customers.
  • Teamwork: Ability to work collaboratively with colleagues to achieve sales goals and maintain a positive work environment.
Working Conditions

The Sales Associate will work in a fast-paced, dynamic environment, with frequent interactions with customers and colleagues. The ideal candidate will be able to multitask, work well under pressure, and maintain a positive attitude in a constantly changing environment.

What We Offer

TILT Holdings offers a competitive hourly rate of $17.85 USD, as well as opportunities for professional growth and development. We are an equal opportunity employer committed to diversity, equity, and inclusion.