Warehouse Operations Specialist

3 weeks ago

Fort Wayne, Indiana, United States Spot On Talent Full time

As a key member of our distribution team, you will play a vital role in ensuring the efficient functioning of our warehouse operations. Your proactive approach and diligent work ethic will be essential in supporting our customers and contributing to the success of our organization.

Key Responsibilities:

  • Order Verification and Fulfillment: Confirm product availability, detail manufacturer specifics, and respond to customer inquiries via phone and email efficiently using our databases.
  • Problem Resolution: Collaborate with the Material Acquisition Specialist and Manager to promptly address and resolve any product-related issues.
  • Stock Management: Conduct stock checks to maintain inventory quality and isolate suspect parts. Ensure new inventory is accurately received and appropriately stocked. Perform monthly and annual inventory checks to ensure records are up-to-date and reflective of actual stock.
  • Quality Assurance: Participate actively in the Total Quality process by adhering to established procedures and policies.
  • Relationship Building: Forge strong customer connections. Assist in managing returns and shipments to our warehouse, confirming accuracy and facilitating smooth transactions.
  • Inventory Coordination: Coordinate the movement of parts, review purchase orders, and ensure accurate bin locations. Contribute to seamless operations from sales to part issuance.
  • Database Management: Maintain the Access database with new releases, handle critical part shortages, and manage pick lists to guarantee timely reports and movements.

Qualifications:

  • Education & Experience: High School Graduate or equivalent with at least 6 months of experience in customer support or a similar role, ideally within the electronics components industry.
  • Technical Skills: Proficiency in Microsoft Outlook, Teams, SharePoint, Word, Excel, and Access. Intermediate Excel skills are highly recommended.
  • Communication Skills: Strong verbal and written communication abilities, excellent phone etiquette, and adept at writing routine business correspondence.
  • Mathematical Skills: Capable of performing basic arithmetic operations.

We are committed to creating an inclusive environment for all employees and are an equal opportunity employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected class.

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