Automation Solutions Engineer
1 week ago
Abbott is a leading global healthcare company that develops life-changing technologies to improve people's health. Our mission is to help people live more fully at all stages of life.
We are committed to delivering high-quality products and services that meet the evolving needs of our customers. As a Field Service Automation Engineer, you will play a critical role in ensuring the effective installation, maintenance, and repair of our instrumentation systems.
This position requires strong technical skills, excellent communication abilities, and a customer-focused mindset. If you are passionate about delivering exceptional service and support, we encourage you to apply.
Key Responsibilities
• Implement and maintain the effectiveness of the quality system
• Provide Level I and Level II phone and on-site support to maintain product performance or resolve customer complaints for hardware, software, and reagent issues
• Perform activities to maintain system performance, using standard troubleshooting tools to identify and resolve root causes
• Assess urgency, develop recommendations, and implement solutions that align with customer and business needs
Required Skills and Qualifications
• Associate's degree or equivalent experience
• 2 years of relevant experience with instrumentation utilized in a laboratory environment
• 2 years of experience interfacing with customers
Benefits
We offer a competitive salary range of $31.55 - $63.15 per hour, depending on location. In addition to your base pay, you may also be eligible for bonuses, stock options, and other benefits. We provide a comprehensive health insurance plan, retirement savings plan, tuition reimbursement, and opportunities for career development and growth.
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