Front DeskSurgery Scheduler FT

5 days ago

Novi, United States United Surgical Partners Full time

Michigan Outpatient Surgical Solutions has an immediate need for a full time Front Desk/Surgery Scheduler. At Michigan Outpatient Surgical Solutions, we are committed to excellence in our work and the highest level of personal care for each one of our patients. We focus our attention on making your experience as pleasant as possible, your personal comfort and rapid recovery are our highest priorities. Michigan Outpatient Surgical Solutions is licensed by the state of Michigan and JCAHO accredited.

Job Summary :
Under the direction of the Business Office Manager, the Scheduler is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process and assists with insurance verification when needed. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and Operating Room Staff. The Scheduler must display excellent telephone etiquette as he/she manages calls of utmost importance to providing quality and continuity of individual patient care.

Duties and Responsibilities:

  • Sets priorities and organizes work
  • Coordinates with anesthesia groups to confirm scheduling for coverage.
  • Accurately uses procedure codes to ensure proper billing.
  • Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
  • Ensuring all necessary paper work for any patient - add on is received by the appropriate staff.
  • Communicates changes to schedule to appropriate staff
  • Ensures all required fields in Advantx are completed
  • Works closely with OR director to avoid equipment or supply conflicts.
  • Alerts administration when new doctors or procedures are scheduled.
  • Completes consents and ensures accuracy before submitting to the chart builder.
  • Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.
  • Cross trains with other areas of the business office.
  • Other duties as assigned.

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

For more information about USPI, check out our website

Required Skills

  • High school graduate or equivalent.
  • Minimum 2-4 years of surgery scheduling.
  • Excellent communication skills.
  • Excellent planning and organizational skills.
  • Ability to work under pressure.
  • Excellent telephone etiquette.
  • Thorough knowledge of medical terminology.
  • Ability to handle and prioritize multiple tasks.
  • Having the ability to foresee problems.
  • Alertness and adaptability to change in situation.

\ #LI-CT1

Required Experience

Qualifications:

  • High school graduate or equivalent.
  • Minimum 2-4 years of surgery scheduling.
  • Excellent communication skills.
  • Excellent planning and organizational skills.
  • Ability to work under pressure.
  • Excellent telephone etiquette.
  • Thorough knowledge of medical terminology.
  • Ability to handle and prioritize multiple tasks.
  • Having the ability to foresee problems.
  • Alertness and adaptability to change in situation.

\ #LI-CT1

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