IT Business Liaison Manager

1 week ago


Atlanta, Georgia, United States Optomi Full time

IT Business Relationship Manager

Optomi is collaborating with a prominent global entity in specialty materials to find a seasoned IT Business Relationship Manager. This role is pivotal in connecting business stakeholders with the IT department, serving as a strategic ally to the sustainable and adhesive solutions sector. The ideal candidate will possess a robust comprehension of both IT and business workflows and their interconnections. This position offers a full-time, direct hire opportunity with significant potential for professional advancement.

Key Benefits for the Ideal Candidate:

  • Full-time, Direct Hire position
  • Hybrid work model (Remote / On-Site)
  • Engagement in a collaborative and supportive workplace
  • Opportunities for substantial career development

Qualifications of the Ideal Candidate:

  • Bachelor's degree in Information Technology, Business Administration, or a related discipline.
  • Demonstrated experience in IT Business Relationship Management or a comparable role.
  • Project management expertise and familiarity with project management tools.
  • Comprehensive understanding of IT and business processes and their interdependencies.
  • Exceptional communication and interpersonal skills to effectively connect technical and non-technical stakeholders.
  • Strategic mindset and problem-solving capabilities.
  • Strong negotiation and vendor management proficiency.

Responsibilities of the Ideal Candidate:

  • Engage with business leaders and stakeholders to comprehend their strategic objectives, challenges, and technological requirements.
  • Identify opportunities where IT can enhance business value and promote digital transformation.
  • Formulate and sustain a roadmap for IT initiatives that align with the overarching business strategy.
  • Prioritize IT projects based on business significance and return on investment analysis.
  • Establish robust relationships with key business leaders, acting as their primary contact for IT-related inquiries.
  • Serve as a trusted advisor, offering insights and recommendations on technological solutions and innovations.
  • Collaborate closely with business units to gather and document comprehensive requirements for IT projects and initiatives.
  • Translate business needs into technical specifications for the IT team and facilitate the demand intake process.
  • Oversee the execution of IT projects, ensuring timely delivery within budget constraints.
  • Track project progress and provide regular updates to stakeholders.
  • Facilitate change management efforts associated with IT projects, assisting the organization in adapting to new technologies and processes.
  • Work with vendors and third-party service providers to assess and select technology solutions that fulfill business requirements.
  • Define key performance indicators (KPIs) to evaluate the effectiveness of IT solutions and their impact on business outcomes.
  • Monitor and report on KPIs, providing recommendations for ongoing improvement.


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