Service Representative

2 weeks ago


Charlotte, North Carolina, United States Hendrick Automotive Group Full time
Job Title: Service BDC Representative

Hendrick Automotive Group is seeking a highly motivated and customer-focused Service BDC Representative to join our team. As a Service BDC Representative, you will be responsible for interacting with customers over the phone and internet, building positive relationships, and managing service appointments.

Key Responsibilities:
  • Provide exceptional customer service and support to customers via phone and internet
  • Build and maintain strong relationships with customers to ensure their satisfaction and loyalty
  • Manage service appointments and ensure timely and efficient completion of work
  • Work closely with the service team to ensure seamless communication and coordination
Requirements:
  • High school diploma or equivalent required
  • 1 year of direct customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
Benefits:
  • Competitive hourly rate
  • Opportunities for career growth and advancement
  • Comprehensive benefits package
  • Generous paid time off and vacation days

Hendrick Automotive Group is an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace and welcome applications from qualified candidates of all backgrounds.



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